The most frequently asked questions are answered here, but if you still have questions, please don’t hesitate to contact me
What are your opening hours?
- Tuesday & Thursday 10am – 9pm
- Wednesday 1pm – 9pm
- Friday 10am – 1.30pm
- Saturday 10am – 5pm
- Sunday and Monday CLOSED
When should I arrive for my appointment?
I always try to allow a small gap between clients but during my busier periods this isn’t always possible. If you arrive late I won’t be able to extend your session to the detriment of my next client. Similarly if you arrive early I may well already be with someone, so please respect their time and be patient as I will never cut treatments short unless it’s in the interests of the client I’m with.
On most occasions I will be able to buzz you into the waiting room at my main clinic between 5 and 15 minutes before your appointment. I will come downstairs to collect you at the time of your appointment.
How many sessions will I need?
This is a very difficult question to answer because everyone responds differently to complementary therapies. The most important thing is that you enjoy the therapy. I’ve included some guidelines here but please be assured that I will never pressurise you to re-book after your first session.
If you are looking for the therapy to help you with a specific issue I would always recommend a course of at least 5 sessions to see whether the therapy is likely to help you. With reflexology specifically it’s unlikely that one session will bring about a lasting change, but the effects seem to be accumulative so after 5 or so you should notice a real change if it’s going to work for you. For fertility reflexology I usually recommend seeing me weekly for at least 2 menstrual cycles.
For maintenance and general well-being I would normally recommend monthly sessions.
If you just want a nice treat then come as often as you like!
Where are your clinics?
I work from
Main clinic Suite 4 Regent Park 150 Nursery Lane Alwoodley Leeds LS17 7AQ (Tuesday to Saturday)
We Are Wellness Hilton Court 2 North Hill Road Headingley Leeds LS6 2EN (Saturday only, upon request)
How much do you charge?
What qualifications do you have?
Please visit my about page to find out more about my qualifications and experience.
Do you sell gift vouchers?
I provide gift vouchers for specific therapies or for monetary amounts (in multiples of £5) tailor-made to your specific requirements. I can accept payment in person by cheque or cash or I can email or post vouchers in return for cheques or bank transfer at no extra charge.
My bank details can be found under ‘how do I pay you?’
Do you offer discounts/concessions?
What might happen after my treatment?
Treatment aftercare advice can be found here
Can reflexology help foot problems?
Although reflexology is generally performed on the feet, it’s not necessarily helpful for foot problems. I have sometimes noticed a reduction in verrucas and corns on the feet of regular clients over time, and it can leave your feet feeling great, but if you have structural problems with your feet then you’re probably better off seeing a podiatrist or your GP.
Is your therapy room accessible?
My main therapy room has an accessible entrance to the front of the building, and the room itself is on the ground floor.
How do I pay you?
You can pay by cash, cheque or bank transfer at both clinics
Most people have internet banking nowadays and it’s just as easy as, and cheaper than, paying by card (high processing fees for small businesses mean I would have to increase my charges, and I don’t want to do that). Because it’s so easy to forget after your session, all I ask is that you transfer your payment before you arrive for your appointment (for Reiki treatments, and sessions at We Are Wellness, I will ask for payment at the time of booking), using your name as a reference. All advance payments are fully refundable up to 24 hours before your appointment time, just in case you need to cancel.
My bank account details are:
Susan P Haynes 61692607 40 47 87
What do you specialise in?
I specialise in therapy for fertility, maternity and stress but also work with a number of other conditions.
Do you guarantee results?
The therapies I practise may benefit almost anyone and may provide relief for almost any condition. I can’t and never would however offer any guarantees, as they each work on a very individual level.
In addition if I think that a visit to your GP or another type of therapist would better meet your needs, I will always tell you. Being ethical in my approach is very important to me.
What are your cancellation terms?
Can I claim for my session(s) through my health cash plan?
Do you work with children?
How do I book?
Will I need to get undressed?
You will be fully or predominantly clothed for all treatments. For Indian Head Massage only your upper back is exposed, and you will be provided with a towel to wrap around yourself. It is possible to do Indian Head Massage fully clothed, but in my experience it’s more pleasurable if scented oils are used.